Water Service Solutions for Connecticut Homeowners

Many homeowners are unaware they are responsible for their home's water and sewer/septic lines. Each of these pipes runs underground from your home and connects to the water main, the municipal sewer line in the street, or up to the septic tank on your property.


A break in the water or sewer/septic service lines can be inconvenient and expensive.

  • Repairs can range from $3,000 to $5,000 for each line
  • Most homeowners’ insurance policies don’t cover the cost of the repairs
  • Finding someone to make the emergency repair can be challenging


That's why the RWA offers PipeSafe Protection Plans to homeowners.


What portion of the public water service is your responsibility

Utility responsibility

  • Remote Receptacle
  • Water Mains
  • Service Connection
  • Tap
  • Curb Valve


If there is no full basement or the house is on a slab foundation or located over 200’ away from the curb box, it will require a meter vault to be installed after the curb box location.

Homeowner responsibility

  • Curb Box and its Cover
  • Service Line
  • Meter Vault and Cover
  • Cellar Wall Valve
  • Pressure Reducing Valve
  • Water Meter
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